








Squid provided a massive boost for us, taking much of the pain out of integrating dozens of subsystems, saving us huge amounts of time and giving us ready-made configurations we can keep reusing.

Squid was born inside a large, real-world ServiceNow implementation, where an increasing number of peripheral systems depended on ServiceNow data to operate smoothly. A clear pattern emerged: while the data existed, delivering it fast, reliably, and at scale required growing amounts of custom integration work.
This integration layer started to look like a bottleneck. Initial scoping showed that a traditional TableAPI approach would have required a major effort both for the ServiceNow team as well as the peripheral systems.
Squid was created to solve this problem once and for all.
In large ServiceNow environments, data runs deep, spanning many domains and supporting critical operational and analytical use cases. Squid provides a stable, configuration-based way to reach into this depth, resolve relationships across data domains, and deliver a single, coherent result to downstream systems. It is in production today, operating reliably at scale.
The name reflects its role. Like a squid navigating deep waters, Squid operates in complex environments, its tentacles reaching across tables and relationships to intelligently assemble what belongs together-without disturbing the system at the center. Today, Squid enables wider system landscapes to work smoothly, predictably, and at scale, delivering ServiceNow data in the format downstream systems actually need.
Not at all. Squid abstracts the complexity, so you don’t have to deal with sys_ids, reference joins, or table relationships. Choose a config, make one call, and get everything you need.
Under 90 minutes. Install Squid from the ServiceNow Store, apply a config, and start pulling structured data immediately. No infrastructure. No external endpoints. No surprises.
Yes. Squid is fully configurable. You can extend any existing configuration or build your own to match your data model - including scoped apps, extended tables, and custom references.
Structured, nested JSON. Exactly how modern systems, analytics tools, ETLs, APIs, or UI layers want to consume data. No more flattening or post-processing required.
Nothing breaks. Squid is upgrade-safe by design. Since it runs entirely inside your ServiceNow instance and avoids fragile scripts, it stays stable across releases.
Yes. Squid operates natively within your ServiceNow environment. It respects all access controls, roles, and ACLs. There are no external data flows or third-party endpoints to manage.
Because it was built where the work happens - inside real projects, not marketing decks. It’s already successfully live at Swiss Post and certified in the ServiceNow Store.
It changes the game. What used to take weeks of custom code now takes hours of configuration. That means faster delivery, predictable effort, and dramatically lower cost - whether you’re quoting a client or managing internal budgets.